Services we provide

Armstrong Henry Care provides a range of services for service users within the following groups:

• Older people
• Elderly mentally ill
• People with physical disabilities
• Older people in supported living schemes
• People with a diagnosis of dementia
• People experiencing mental health problems

All of the above services are provided by care workers making personal visits at agreed times to meet the needs of the service user and their chosen life style. The visit can vary in length from 30 minutes to one or more hours. One or more visits can be made throughout the day from one to seven days per week, following an assessment of need that will identify the services required. Care workers can be provided to sleep-in overnight or on a waking night basis as well as full 24 hour per day cover. All services provided by Armstrong Henry can be commissioned on a long-term or respite basis.

Practical tasks include:

• making or changing beds
• emptying commodes
• shopping for service users
• assistance with a service user’s laundry and can include ironing
• preparing a service user’s meals
• vacuum cleaning
• light domestic tasks – washing dishes, dusting, cleaning of toilets and bathrooms etc.

Personal care can include assistance with:

• washing
• shaving (not wet shaving)
• oral care
• dressing
• toileting
• continence care
• feeding
• assistance with medication
• assistance with getting up or going to bed
• supporting and maintaining independence skills

Our Carers

Our care staff are carefully selected and vetted, in accordance with appropriate local authority and Care Quality Commission regulations. We also adhere to the national Minimum Standards for social care provision.

We ensure that our care staff are experienced and able to work effectively with their clients. We focus particularly on their communication skills to ensure that service user needs are being clearly and appropriately met.

Our Service User Guide can be downloaded in pdf format here